Frequently asked questions
Good questions, with quick answers.
What is your turnaround time?
Photos are delivered by 11:59 PM the day after the shoot. Video can take up to 72 hours. Virtual staging takes 2 days.
How do I book a shoot?
We exclusively offer online booking. Press Book a shoot at the top of any page, type the address, pick your package and choose a time.
How do I download my listing media?
Use the link in your delivery email. You can also sign in any time to see your past orders.
How do I reschedule or cancel?
Use the link in your confirmation email. It's free up to 24 hours before your shoot.
When do I pay?
Downloads unlock once your order is paid. You can watch your video before you pay. Want to pay at closing? Ask us about Titus when you book.
Where do you shoot?
Fayetteville, GA and about 50 miles around it, including Atlanta, Peachtree City, Newnan, Griffin, McDonough and Marietta. Past 50 miles there's a travel fee of $70 plus $1.52 for each extra mile. The booking page checks your address.
Do you shoot short-term rentals?
Yes. Pick Short Term Rentals / Staging on the booking page for our Hosting Essentials, Expert Host and Super Host bundles.
What's your refund policy?
No refunds once media is delivered. We will reshoot anything that we missed.